Mobile banking that’s fast, easy, and secure. I’ve been slowly moving all of my finances away from NASA FCU and won’t be doing any business with them anymore. That, along with seriously declining quality of service/support over the last several years, has been the nail in the coffin for me. Another problem I have with them is they aren’t a very inclusive institution and don’t have inclusive practices unlike other institutions that I bank with. It doesn’t seem to be a problem with Plaid, it seems to be a problem with NASA FCU not maintaining their server’s API. Nope □□ AND Plaid cannot connect to NASA FCU’s servers so my financial planning app can’t pull my info from NASA FCU, and other banks can’t bank-bank transfer to my NASA FCU account. I tried uninstalling and reinstalling thinking maybe the problem was with my device. It’s so irritating and this has been an ongoing issue for at least a year. I think it correlates to whenever they push an update. Every couple of weeks it loses its memory and I have to set everything back up from scratch. Error messages aren’t helpful, please keep me from calling. I could drive to the bank and back and before some of the screens load. After reading other reviews I see you support Face ID, but I had to read other reviews. I hope this app isn’t a reflection of the actual business, information security, etc. You still have to call to verify Apple Pay. Finally, you can manage your cards but ever other financial institution has had that. You guys are always late to the game with providing functionality. Original: The implementation of the app features aren’t bad, but it gets a one star for lack of features. It’s a safety issue banking with you all at this point. I understand the two don’t necessarily correlate but this should be fixed. Edit: Why does nasa charge foreign transaction fees if I can’t even login to my account when out of the country.
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